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Carpet Wrinkles and Re-stretching Problems

Hi Alan!

I just found your Carpet Professor website and have a carpet question for you which you may or may not be able to answer.

We had our home built a couple of years ago and we selected Shaw’s “Simple Touch” carpet along with an upgraded padding (listed as 8-lb Envirostep). Since then, we have had several issues with carpet wrinkles where it is bunching up badly in every room and down the hallway. This is not just a small wrinkle we are talking about, this is 1” and 2” inch folds in the carpet. The builder sent the installers back and they re-stretched the carpets twice within the first year; but they did so without moving out the furniture.

Now that the one-year installation warranty has expired, the carpets are once again badly bunching up in the exact same spots as before! The builder now says it needs to be re-stretched again because “The carpet was installed when it was cold”… but now I am thinking this has to be something more than just a problem with the carpet. Is it possible there might be a problem with the padding and carpet compatibility? Any thoughts or suggestions?

Alan’s Reply:

I wish I had good news for you. You have a selected a low-quality P.E.T. Polyester builder-grade carpet designed for use in low foot-traffic applications. If you have medium to heavy foot traffic, this could cause your carpet to stretch out in a hurry. It’s also possible that the padding height, if over 3/8” may have contributed to the wrinkles, but I suspect that high humidity, a moisture problem or excessive wetness from a poor quality carpet cleaning may have contributed to the problem.

You have little recourse unless you can convince the builder to re-stretch it again at no charge to you. You should also make arrangements to move out all the furniture yourself if they won’t do it as it will help them re-stretch the carpet more effectively.

Meanwhile, save your money and put in a better grade of carpet when you can. I always recommend buying a Nylon Carpet if you want a long-lasting carpet. In the meantime, make sure you don’t have an un-checked moisture problem. Check to make sure your gutters and downspouts are deflecting rain water away from your home properly. This is a very common source of moisture problems for homeowners. If you have a basement or your home is built on a slab, it would be smart to do a moisture test to make sure the concrete is not a source of moisture. Have the concrete sealed if there is a problem. It’s not too costly to have the concrete professionally sealed. You can even do it yourself for less using Thompson’s Water Seal available at Home Depot.

Alan

Follow up:

Thanks so much for the response Alan,

Ironically we had a major moisture problem in the crawl space under the house the first year. (Standing water) and the house was covered with mold. They removed the mold and sealed the crawl space and now it’s all climate-controlled. I wouldn’t be surprised if this is what caused the carpet problems.

The good news is the builder will be coming out to re-stretch the carpet again despite it being 2.5 yrs after build, the bad news is we have to live with a low quality carpet (which I already figured…even with no bunching. I hate how the pile mats down with the first foot print) so I guess we will suck it up until we have enough money to get all new carpeting in a couple years…. Thanks again!

Carpet Installation | What Homeowners Need To Know

Carpet Installation | What Homeowners Need To Know

Carpet Installation Costs, Fees & Charges | CarpetProfessor.com

By Alan Fletcher – Carpet Expert & Consumer Advocate

Carpet installation costs, fees & charges can vary greatly depending on your location; how difficult your job is; and the style and grade of Carpet you select. 

Here’s what homeowners need to know…

Website Snippets:

In different parts of the United States, the current prices for Carpet Installation vary higher or lower depending on the current supply and demand in your area. Right now is a good time to buy new carpet because installation costs are still lower due to the reduced amount of consumer spending on basic home improvements.. Home sales are up in 2014 and homeowners have been buying new cars in record numbers…  and I think carpet installation prices will be …

 

Read my complete report here: http://www.carpetprofessor.com/carpet_installation_cost.htm

 

Making sure your carpet installer is qualified is your responsibility. Don’t assume that every carpet installer is qualified to install your carpet. In fact, I firmly believe that less than 35% of all carpet installers are properly trained. Asking for references and making sure they are licensed, bonded (if required by your state) and insured (business liability) is your responsibility. Here is a helpful link:

http://www.howtobuycarpet.com/contractor_state_license_requirements.htm

The states with the lowest carpet installation costs have typically been Florida, Texas, New Mexico, and Southern California. Other southern states like Louisiana, Oklahoma, Mississippi, Arkansas and Southern Arizona have fairly inexpensive carpet labor and installation costs too. Prices will range from $2.25 per yard to $4.50 per yard depending on the difficulty of the job and the carpet selected.

 

The highest carpet installation prices are in the Northeastern states like New York, Virginia, Massachusetts and Ohio and also in the Pacific Northwest like Oregon and Washington and Northern California. Prices may range from $3.50 per yard for a medium grade plush style carpet to $6.50 per yard for a heavy duty looped Berber style carpet.

In our current economy, there are a lot more hungry carpet installers out there looking for work. This is good news for those consumers who have money to spend on home renovations and are willing to do a little legwork to find a qualified carpet installer and negotiate …

 

Most Retailers Bundle the Cost for Carpet, Padding and Installation.

 

To get your best TOTAL carpet deal, you will have to negotiate with the carpet dealers of your choice and not be afraid to ask the retailer for a discount or other incentives for you to buy from them. The smart homeowner always gets at least three bids/estimates and then takes plenty of time to negotiate a better deal. Patience is key here, and those who wait for the price to come down are the winners. Be sure you are comparing apples to apples!

 

I think that asking for a minimum of a 10% to 15% discount is very reasonable as long as you are ready to write a check at the end of the day. If you are daring, ask for a 20% discount and see what happens. They may say no, but you have nothing to lose by asking. Just be sure you have selected the right carpet and padding that will meet your needs and goals!

Take my free Carpet Foot Traffic Test to see what grade of carpet you need to buy.

 

Carpet Installation Scams

 

Some carpet retailers choose to make additional profit by adding an extra fee or surcharge on top of the standard going rate for carpet installation charges, often adding as much as 25% to the total installation cost. I feel this is an unfair charge to the consumer and a slap in the face to the installer. Carpet retailers already make a fair and reasonable profit from the markup on carpet and pad. If you find that a carpet dealer has exorbitant installation charges, I suggest you shop elsewhere!

 

Carpet Installation Cost – Beyond the scope of a “Basic” Carpet Installation;

While they continue to change the advertised prices for their “basic” carpet installation on a frequent basis, I have found that Home Depot and Lowe’s basic carpet installation service does not cover very much ground. The key wording here is “basic” What is a basic installation? What is their definition of a “basic carpet installation?

Apparently, if your carpet installation job is not considered “Basic” and is determined to be more difficult or more involved, then you may find that the final bill for your carpet install is much higher than you had expected. Don’t assume that their advertised low price for installation is valid for you in your situation.

After your new carpet has been installed, you may be faced with a sizable and unexpected final bill for extra fees and services that were beyond their limited definition of a “Basic Install”.

 

About Carpet Sales Gimmicks:

I’ve been in the carpet business for 3 decades and I’ve seen every trick in the book. Trust me on this: Don’t fall for any “wow factor” sales gimmicks. Don’t trust any television ad that says if you buy one room of flooring then they will give you two rooms of flooring for free. Don’t be so gullible. The fine print will beat you every time and you will not get the great deal you hoped for.

You need to be absolutely sure your new carpet has been installed properly. You cannot afford to take chances by having your expensive new carpet installed cheaply by a third party.

 

Carpet Installation Cost – Removing your old Carpet and Padding

Tearing out and disposing of the old carpet and padding can cost anywhere from $1.00 to $2.00 per yard or more. An experienced Carpet Installation crew of three can remove 100 yards of carpet and pad in less than an hour on a normal job. I personally think $1.50 per yard is a fair price to remove the old carpet and padding because most …

 

Read my complete report here: http://www.carpetprofessor.com/carpet_installation_cost.htm

 

Carpet Installation Costs for Mobile Homes

If you need new carpet for a mobile home, there is going to be some added costs to remove the old carpet and pad if it is the original carpet. When mobile homes are made, they put down the carpet and then install the walls right down on top of the carpet and padding. This makes it very hard to remove the old carpet because it has to be cut at the base of all the walls and then new tack-less strips must be installed. It takes more time to do the job right.

 

Most carpet installers do not like installing new carpet in mobile homes because the outer walls are not sturdy enough to leverage the foot of a power stretcher. This means using other more time consuming methods to get the carpet stretched in properly. Floor repairs are also more difficult to perform because mobile homes are built over a metal frame, not the standard 16″ on-center wooden floor joists that most homes utilize. Expect to pay more if you need any floor repairs done.

 

Installing New Tack-less Strips

All new construction jobs will require that new tack strips be installed. It’s easier to install tack-less strips on a wood floor than on a concrete slab. The fee for new tack strips on wood might be an additional .50 to 1.00 per yard. The fee for installing tack strips over concrete might be an additional $1.00 to $2.00 per yard or more. In existing homes with damaged tack strips that need to be replaced, the fee should be about $2.00 to $3.00 per each four-foot section that must be replaced. (tack-less strips come in 4′ foot lengths)

 

What is Carpet Tack-less Strips?

Tack-less strips (often called tack-strip) are wooden strips with sharp pins that are installed all around the perimeter of each room near to the walls. Tack-less strips are about 1″ wide and 4 feet long. Tack-less strips are what hold your carpet to the floor and allow it to be stretched-in tightly to prevent wrinkles. The sharp pins hold the carpet tight because they are angled towards the wall.  They are nailed down to the floor. The carpet padding is butted up against the inner side of the strips. The carpet goes over the pad and stretched over the top of the tack-less strips. Then the raw edge of the carpet is tucked into the wall and floor crevice or underneath the wall molding for a nice finished look.

 

Carpet Transitions and Thresholds

The raw edge of the carpet will eventually end or butt up to another carpet or other types of flooring at the entry doorways and at kitchens, baths and utility rooms and must have a transition installed of some type. Examples are: Carpet to carpet, Carpet to vinyl, carpet to hardwoods, carpet to vinyl tiles, and carpet to ceramic tile are some of the most common locations where a transition or threshold of some type will be necessary.

Transitions can be made of wood, metal, rubber or plastic. Each transition is available in different quality levels depending on the application. The correct transition must be used to ensure a long life without failing. The total cost of transitions varies widely and should be discussed with your carpet estimator/retailer/installer before the bid final is drawn up.

 Read my complete report here: http://www.carpetprofessor.com/carpet_installation_cost.htm

Next Free Article: How to Buy New Carpet Wisely

 

Carpet Buying Guide | CarpetProfessor.com

Carpet Buying Guide –  by Alan Fletcher

Discover What Every Homeowner Needs to Know About Buying Carpet…

  1. What makes one carpet More Durable than another?
  2. What carpet fiber is best able to tolerate Heavy Foot-Traffic?
  3. What makes one carpet able to Resist Stains better than another?
  4. Best ways to avoid common Carpet Scams and Rip-Offs
  5. How much should you spend on new carpet?
  6. The Best and Worst Places to Purchase New Carpet!

These are just a few of the super important things you should learn about before you ever begin shopping for new carpet. I am a 30-year carpet expert, but I am now retired and do not sell or install carpet. My goal is to help educate and inform homeowners to make sure you choose wisely and end up happy with your carpet or flooring purchase for many years to come.

This is a totally free service I provide to all homeowners.

Do Not Choose the Wrong Grade of Carpet!

Be careful who’s opinion you trust! You might hope to buy carpet that will last for 15 years. What will you do when it wears out in just 5 years? You should never blindly trust the information or advice provided by a carpet salesperson.

Take the time to learn Your Carpet ABC’s before you begin shopping for new Carpet. Choosing the right grade of Carpet is not as easy as most folks think. It’s not like it was 20 or 30 years ago when most carpet was very durable.

Today there are thousands of different colors, textures, patterns, grades and quality levels to choose from. Choose the wrong carpet today and I guarantee you will end up unhappy, and likely have to replace your carpet much sooner than you think!

Visit my free consumer website to learn a whole lot more. How to Choose wisely, Save time, Save money and Avoid common retailer carpet scams! Take my free Carpet Foot-Traffic Test to see what grade of carpet you might need for your home.

Visit CarpetProfessor.com

www.carpetprofessor.com
    Carpet Professor

CarpetProfessor.com Reveals Insider Secrets to Choosing New Carpet Wisely!

Thanks for visiting my blog! I am Alan Fletcher, a 30+ year carpet expert and no longer sell or install carpet. I assume you may be in the market for new carpet or flooring soon and I have free information that will surely help you make wise and informed choices.

As you will soon discover when you begin shopping for new carpet for your home, office or rental, choosing the right new carpet can be quite difficult, confusing and complicated, not to mention costly!

Should you choose the wrong type, style or grade of carpet you will stand to lose a lot of money and/or end up with a carpet that does not perform nearly as well as you might have hoped. In some cases, some carpets can mat down quickly and look worn out in a short year or two.

As a retired 30-year carpet expert, trust me when I say that homeowners need to take the time to learn about selecting the right grade of carpet to meet their needs and goals. I created CarpetProfessor.com to help educate homeowners how to choose new carpet wisely; how to avoid common retail carpet scams; and how to properly maintain your new carpet. It’s a free service I provide with no strings attached and you also have free access to Alan’s hand-picked list of Preferred Carpet Dealers.

Alan Fletcher aka The Carpet Professor

More Free Information:

How Much Does New Carpet Cost?

Before You Buy New Carpet CHECKLIST

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